Customer service inquires: Jim Michel

Conduit email: customerservice@mccdental.com


  • All field issues

  • Item codes and pricing for parts

  • General inquires on products, lead times

  • Ship date status or change

  • Quality control issues

  • Warranty

  • RNA (Portal ticket required)

  • Special discounts (Portal ticket required)

  • Help with graphical quotes



Conduit email: orders@mccdental.com


  • New PO

  • Cabinet orders (PO must include: cab. & c-top colors, item codes, quantities and pricing must match. Signed drawings need to be included)

  • Mobiles

  • Cabinet Parts

  • Hardware and accessories


  • Change orders

  • change to design

  • color

  • quantities

  • Change to ship to address


Logistics/Transportation inquires: Ronald Galang

Conduit email: shipping@mccdental.com


  • Transit times

  • Freight quotes

  • Tracking

  • Special instructions/contact info for receiver/drop ship location

  • POD, copy of packing slips and invoices



Conduit email: quotes@mccdental.com


  • New quotes

  • Revisions (or can be emailed direct to the CAD personnel that orig. did the quote)

  • Status update

  • Plumbing and electrical templates



Any fires/urgent matters that cannot be dealt with through the proper channels/conduit – Please contact Al.